Feature — Review Automation

Turn every completed job into a 5-star review — automatically

Review velocity is the #1 ranking signal you can actively accelerate. Mapifyer automates SMS and email review requests across all your client locations — so reviews compound every month without manual effort.

Review Automation Flow

Service Complete

Job finished, booking closed

📱

SMS Sent

2–4 hrs post-service

Review Left

Direct link to Google

📧

Email Follow-up

3-day nudge if no review

Sample SMS

Hi Sarah! Thanks for choosing Austin Plumbing Co. Could you spare 60 seconds to leave us a Google review? It helps more homeowners find us. 👉 [link]

94% open rate
📊 3.2× more reviews vs manual

The review velocity math

A business earning 8 reviews/month will outrank one with 200 total reviews and zero recent velocity. Recency matters as much as quantity.

2–4 hrs

Optimal delay after service completion to send review request

3.2×

More reviews earned vs. manually asking customers

23%

Average conversion rate from SMS review request to review left

The complete review management suite

SMS + Email sequences

Two-touch automated sequences — SMS within hours of service, email follow-up at day 3 and day 7 for non-responders.

Direct Google review links

Requests link directly to the Google review form. No landing page filter, no extra steps — Google policy compliant.

Multi-location support

Configure separate review request workflows per client location. Each location gets its own link, message templates, and velocity tracking.

Negative review detection

When a review is below 4 stars, receive an instant alert before the review posts. Reach out to resolve the issue proactively.

Response templates

Pre-written response templates for positive and negative reviews. Keep responses keyword-rich and on-brand across all locations.

Velocity dashboard

Track reviews earned per month per location. See which locations are lagging, set targets, and compare against the local market leader's count.

Start building review velocity this week

Connect any client location and activate automated review requests in under 10 minutes.

Get Started Free →

Also see: Heatmap Tracking · White-Label Reports